Delete your account.

Delete from the game

1. Open Settings, then Account & saved game.
2. Check that the account shown is the one you want to delete. Connect to the internet if the account is unavailable.
3. Choose Delete account. Read the warning, then confirm Delete account and game data if you want to proceed.

For a guest account, the confirmation applies to the guest account currently open in the game. For an Apple-linked account, continue with Apple using the same Apple Account to verify the account and authorize deletion. Apple verification alone is not confirmation that deletion has finished.

Deletion is permanent. Your account's progress, cloud saves, coins and other account-bound game data cannot be recovered afterward. Choose Keep my account if you change your mind at the confirmation screen.

If deletion is still in progress

The game keeps the request when the connection drops or the app closes. Play, purchases and account changes stay paused while it finishes. Reconnect and reopen the game, then choose Finish account deletion when offered. If Apple verification is requested again, use the same Apple Account.

The game may say that the online account has been deleted while this device still needs to finish clearing its saved game. Retry that step too. Wait for the game to confirm that your account and its game data have been deleted; a pending message is not a success confirmation.

Keep the app installed while a request is pending. Cancel deletion is available only before the request has been sent. Once sent, the request cannot be canceled; retry to finish it. If it remains stuck, contact support.

Play again after deletion

After the game confirms completion, choose Start new game if you want to play again. This starts fresh progress; it does not recover the deleted account. The game does not create a replacement account while deletion is pending.

What is removed

Deletion removes the game account and its account-linked progress, personal cloud saves, friend connections, team membership, chat and online ranking records held by the game service. Teams with other members may continue. After online deletion is confirmed, the app clears that account's saved game on this device.

A limited completion record and coded references for used purchases and rewards remain to confirm deletion and prevent the same purchase or reward from being used twice. These records do not keep your display name, region, saved progress or chat.

Apple's own purchase records, device backups and logs controlled by service providers follow their separate processes. Removing the app or stopping Sign in with Apple alone does not delete your game-service data.

Read the privacy policy's retention and choices section, or get help with saved progress.

Purchases after deletion

The deleted account's game balances and purchase benefits do not automatically move to a new game account. Restore Purchases does not recreate the deleted account or its saved game. Account deletion does not refund a purchase; Apple handles refund requests.

If you cannot use the affected device

Email support@runewords.online with Capitol Words delete online account request in the subject.

• Include your player ID if you have it.
• Include your display name, team name if applicable, and approximate date you last played.
• Keep the affected installation available if you can. Support may need information from it to verify which account belongs to you.

An email address alone may not identify a guest account. Do not send passwords, full Apple Account details or payment-card numbers.

This opens an email request. It does not delete the account immediately.